With decades of combined sales and business development experience, the ARCpoint Labs executive and franchising teams are here to help your business grow and achieve tremendous success.

Felix Mirando

Felix Mirando

Founder and Chairman

Mr. Mirando is the Founder and Chairman of the Board of ARCpoint Labs Franchise Group, a Franchisor of ARCpoint Labs and Applya Occupational Strategies, a National Third Party Administrator. In addition, he is a Founding member of ScriptsIT, a medical compliance software. Mr. Mirando has helped launch a number of businesses, including Occupational Drug Screening, a drug, alcohol and clinical wellness clinic; Fitness Solutions, Inc., a fitness equipment company; Coastal Carolina Beverage, a distribution company; and Blakely Enterprises, Inc., a franchisee of Heavenly Ham stores.


John Constantine

John Constantine

Chief Executive Officer

John Constantine has served as the Chief Executive Officer of ARCpoint Franchise Group since November 2018. From February 2017 until November 2018, he served as the Chief Operating Officer for AFG. John has also been the Principal and Owner of John A. Constantine Consulting since February 2016. He has led organizational growth as the Vice President of Marketing for Bioconfirm Laboratories in Atlanta, Georgia from January 2016 through June 2016 and as Vice President of Strategy and of other various Vice President positions at Cordant Health Solutions in Denver, Colorado from June 2013 through January 2016. Before that, Mr. Constantine was a Vice President of Sales at TriAuto Advertising in Indianapolis, Indiana from May 2012 to June 2013 and National Director of Sales at AIT Laboratories in Indianapolis, Indiana from June 2004 through May 2012.

Personally, he is passionate about serving with two special programs in Rwanda, Dream Medical Center and Love Avocado (a job creation agricultural initiative). You can learn more and connect with Mr. Constantine at www.johnaconstantine.com.


Dano Jukanovich

Dano Jukanovich

COO

Prior to joining ARCpoint Franchise Group, Dano served for ten years as Co-founder and Managing Partner of Karisimbi Business Partners, one of the leading social impact consulting and private equity firms in East Africa. He is a West Point graduate, Army Ranger and has an MBA from Wharton. Earlier in his career, he was Director of Finance for AT&T Wireless and Philips Healthcare and spent five years as Co-owner and CEO of a mid-sized Construction and Real Estate Development Company in the Pacific Northwest. Dano has served on various non-profit Boards of Directors and remains an active investor in social impact companies in East Africa.


Lou Anne Banks

Lou Anne Banks

CMO

Lou Anne Banks serves as Chief Marketing Officer for ARCpoint Franchise Group. She is an innovative and transformational marketing and communications executive with a proven track record building brands, generating traffic and delivering profitable sales in the retail, hospitality, education and wellness industries. During her 25-year career, she has held executive-level positions within both agencies and corporations. She has served as primary decision maker in her roles as CMO of The Learning Experience, Vice President of Marketing for Johnny Rockets and Smokey Bones, Director of Marketing for Bonefish Grill, and as a senior strategist to McDonald’s Restaurants, Choice Hotels, CVS/pharmacy, Kohl’s, Volkswagen and other multi-unit retailers and franchisors. She also has worked extensively with franchisees and co-ops to build systems, products and tools to further lo4cal and regional success.

Lou Anne is well-versed in all aspects of marketing leadership, including corporate strategy, change management, team development, budget oversight, brand building, research and analytics, product development, integrated marketing, sales generation, reputation management and franchise sales.

A Delaware native, Lou Anne graduated from Western Maryland College with degrees in Psychology and Communications. She lives in Fort Lauderdale, Florida.


Chris Hansen

Chris Hansen

CIO

Chris Hansen is a seasoned IT professional and has been in the Information Technology field since 2006. He has a strong background in enterprise network management, data security, infrastructure, software development, and customer service. Chirs brings his experience to the table to serve our franchise system with excellence. He holds a Masters’s degree in Leadership and has strengths in strategic planning and culture development. Chris also has an extensive background as an Information Technology consultant, working with organizations and executive teams across the globe, helping them make wise and strategic decisions with their technology roadmap. His experience across multiple industries as a consultant gives him a unique perspective as he develops and guides the technology strategy for ARCpoint Franchise Group


Mary Lansden

Mary Lansden

Strategy and Product Development Director

Mary Lansden (“ML”) serves ARCpoint Franchise Group as Director of Strategy & Product Development. ML has a background in strategy consulting, most recently with Bain & Company in New York, where she worked on strategic projects across a variety of industries, including media, consumer products, technology, and healthcare. Prior experience also includes Karisimbi Business Partners (an Africa-based consulting firm) and founding a coffee company in Eastern Congo. ML has a BA from Virginia in Economics and Religious Studies, and an MBA from Columbia Business School. She loves running, rock climbing, painting, and dogs of all kinds.