With decades of combined sales and business development experience, the ARCpoint Labs executive and franchising teams are here to help your business grow and achieve tremendous success.

Felix Mirando

Felix Mirando

Founder and Chairman

Mr. Mirando is the Founder and Chairman of the Board of ARCpoint Labs Franchise Group, a Franchisor of ARCpoint Labs and Applya Occupational Strategies, a National Third Party Administrator. In addition, he is a Founding member of ScriptsIT, a medical compliance software. Mr. Mirando has helped launch a number of businesses, including Occupational Drug Screening, a drug, alcohol and clinical wellness clinic; Fitness Solutions, Inc., a fitness equipment company; Coastal Carolina Beverage, a distribution company; and Blakely Enterprises, Inc., a franchisee of Heavenly Ham stores.


John Constantine

John Constantine

Chief Executive Officer, ARCpoint Group

John Constantine joined ARCpoint Labs in 2017, serving as Chief Operating Officer of ARCpoint Franchise Group fromFebruary 2017 until November 2018. He transitioned to Chief Executive Officer in 2018. John has also been the Principal and Owner of John A. Constantine Consulting since February 2016. He has led organizational growth as the Vice President of Marketing for Bioconfirm Laboratories in Atlanta, Georgia from January 2016 through June 2016 and as Vice President of Strategy and of other various Vice President positions at Cordant Health Solutions in Denver, Colorado from June 2013 through January 2016. Before that, Mr. Constantine was a Vice President of Sales at TriAuto Advertising in Indianapolis, Indiana from May 2012 to June 2013 and National Director of Sales at AIT Laboratories in Indianapolis, Indiana from June 2004 through May 2012.

Personally, he is passionate about serving with two special programs in Rwanda, Dream Medical Center and Love Avocado (a job creation agricultural initiative). You can learn more and connect with Mr. Constantine at www.johnaconstantine.com.


Bob Mann

Bob Mann

Chief Executive Officer, ARCpoint Franchise Group

Bob Mann stepped into the roll of President of ARCpoint Franchise Group in March 2023 and became CEO of ARCpoint Franchise Group in August 2024. Prior to ARCpoint, Bob spent more than 10 years at Cordant Health Solutions in various leadership roles including National Director of Sales, Vice President of Strategy and eventually Executive Vice President for his last four years at Cordant. Bob also worked for six years at Quest Diagnostics and ran his own sales and marketing business prior to his time at Quest. Bob’s unique blend of entrepreneurial, corporate, and diagnostics experience positions him well to serve ARCpoint franchisees.


Chris Hansen

Chris Hansen

Chief Information Officer

Chris Hansen is a seasoned IT professional and has been in the Information Technology field since 2006. He has a strong background in enterprise network management, data security, infrastructure, software development, and customer service. Chirs brings his experience to the table to serve our franchise system with excellence. He holds a Masters’s degree in Leadership and has strengths in strategic planning and culture development. Chris also has an extensive background as an Information Technology consultant, working with organizations and executive teams across the globe, helping them make wise and strategic decisions with their technology roadmap. His experience across multiple industries as a consultant gives him a unique perspective as he develops and guides the technology strategy for ARCpoint Franchise Group


Dr. Jeff Harris

Dr. Jeff Harris

Chief Medical Officer

Dr. Harris joined ARCpoint Labs in January 2023 as Chief Medical Officer. His professional background includes many years experience in the healthcare oversight and management space, including a national convenient care company and a behavioral health company. He is also a business owner personally, giving him deeper perspective of the challenges and rewards of operating a health-focused entity. Dr. Harris earned his Doctor of Medicine from LSU.