Darin Hicks

Darin Hicks

Chief Development Officer

Darin Hicks joined ACRpoint Franchise Group in April 2020 where he serves as the Chief Operating Officer. He previously served as the Chief Operating Officer with City Wide Franchise where he managed the day-to-day operations, drove execution, and led the company to a top 200 franchise brand ranking. Darin is a graduate of the University of Utah with a Bachelor of Science degree in accounting. He continued his studies at the University of Utah and earned a Masters of Business Administration. His experience in business strategy, sales, operations, marketing, finance, and accounting give him a unique and versatile set of business skills. He has executive, management, and consulting experience in various industries including franchising, print, automotive, retail, AV automation, and media. He has developed a solid basis in business practices and a versatile view of business opportunities. He has gained a unique perspective in small business and entrepreneurship and has been considered a trusted business partner and contributor in all his ventures. Darin has enjoyed the opportunity to teach several college-level courses including marketing, management, operations, accounting, and math. He values education and finds fulfillment in assisting others in their academic pursuits. Darin has had the opportunity to serve in the United States Marine Corps, local elected/appointed governmental offices, various religious/community volunteer positions, and coaching youth athletics. He and his family have participated in a variety of activities including sports, performing arts, travel, outdoor activities, and community service. Darin and his wife, Wendy, have four children.


Ashley Wells

Ashley Wells

Franchise Development Manager

Ashley is a seasoned professional being in the franchise industry in some capacity over the past 15 years. Her career has been spent building relationships with her clients and helping them achieve their goals whether that be financial or personal. Watching her client’s dreams become reality is a true passion.

Ashley has a degree in Communications from The University of South Carolina. She has worked for a few top 500 recognized franchises over the last decade. During this time, she has learned the ins and outs of being a franchisee and working for a franchise corporate office. She enjoys using her experience to help others.

Ashley lives in Simpsonville, South Carolina with her family of three, or six if you count the fur-babies. She loves spending time outdoors, staying active and traveling.


Yvette Grace

Yvette Grace

Franchise Development Coordinator

Yvette is a graduate of Coastal Carolina University with a degree in accounting. She spent several years working for one of the country’s premier restaurant groups working in management, training new employees, and helping to open new restaurants. Working for The Jacksonville Chamber of Commerce, Yvette learned the process of developing and recruiting potential businesses to the Jacksonville area. Her experience working for customer-focused, high-profile companies brings a great skill set to ARCpoint Labs.


Kiou Amini

Kiou Amini

Franchise Development Director

Kiou Amini’s educational background includes a Bachelor of Science in Psychology and a Minor in Business Management. He has managed and owned restaurants, retail units and Area Franchise licenses in the past. He has a specialty in Franchise Development for the past 20 years. He is very focused on assisting all his candidates to reach their full potential.


Hediyeh Sarayani

Hediyeh Sarayani

Franchise Development Director

20Hediyeh Sarayani is a relationship and communications advocate with most of her career spent building unique connections with her clients and peers, both personally and professionally. Authenticity, integrity and open-mindedness are some of her core values. She has a degree in Mathematics and Statistics from the University of Toronto. Hediyeh has worked for several financial institutions over the past 15 years. Having grown up in a family of entrepreneurs, she is no stranger to small business ownership.

Currently, she lives in Toronto with her family of four, including her fur baby. Hediyeh enjoys outdoor activities, hikes, and holistic health and wellness approaches to lifestyle. Her passion is to see a world in which everyone thrives in cooperation as nature intended.


Tosi Watt

Tosi Watt

Operations Support Specialist

Tosi is a graduate of Charleston Southern University. She graduated with a B.S. in Sociology with an Emphasis in Human Services. She also just earned her M.S. in Human Services with a concentration in Leadership and Organizational Management in December 2021. Tosi joined ARCpoint in August 2021 and has been open to learning and growing in the company since her first day. That’s what led to her assistance with the Franchise Development team. She is excited to learn and grow as she splits her time between the Operations and Franchise Development teams offering a unique perspective of seeing the franchisee process from beginning to the grand opening day and then assisting to solve any problems that may transpire along the way. Her experience in customer service, problem-solving, and her detail-oriented approach brings ARCpoint a great foundational base to grow on.


Haigen Mirando

Haigen Mirando

Franchise Development Director

Raised in the world of franchising, the understanding and knowledge base runs deep in the Mirando family. With a degree from Alabama University in Marketing and Information Sciences, Haigen has added to his informal education throughout his years at ARCpoint Franchise Group. Haigen has been working in an operational capacity building programs that better serve our franchisees. He has partnered with our owners to develop inbound lead generation strategies leveraging our system-wide CRM and has grown into a major contributor of our franchise development team. You’ll get to know Haigen in your initial introduction to the ARCpoint Labs brand where he will be able to share with you our vision and what it takes to be a successful franchisee.


Hasty Sarayani

Hasty Sarayani

Franchise Development Director

Hasty is a seasoned professional, with over 8 years of hands-on progressive experience in business operations, reliably delivering on her clients’ vision and effectively producing desired outcomes through strong communication and leadership skills. Connecting and helping her clients through their journey is a true passion.

Hasty has a Degree in Psychology from York University. She lives in Toronto, ON with her family of three. She loves spending time outdoors, staying active and spending time with family and friends.


Ricardo Belilla

Ricardo Belilla

Franchise Development Director

I’m Ricardo Belilla, a fully bilingual sales representative with almost 20
years of experience and always up for new challenges. With my extensive experience selling various products, I have developed numerous techniques that have allowed me to evolve into the salesman I am today.
I take pride in presenting myself and the company I work for professionally. In 2016 I started my first Franchise Development role and loved the process. Ever since then, I have been hooked on franchise sales. I am married to my high school sweetheart Milagros AKA Mila, and my best friend. We have four beautiful children together with a 21-year-old son Ricky, an 18-year- old daughter Yessenia, a 13-year-old daughter Monica, and a 4-year-old daughter Amanda. I’m very excited to be part of the ARCpoint family and look forward to working with you all and getting to know you all personally.15


Shane Gregersen

Shane Gregersen

Franchise Development Director

Shane has 16 years of franchising experience. He has owned his own franchise location, been a master franchise area operator, and had extensive experience being a multi-unit operator in San Diego. He has been intimately involved in the sales, business development, and operations support of 6 different franchise concepts across the USA and Canada. During that time, he traveled extensively across the USA, opening in 50 new locations country-wide, acquiring valuable experience and insight during those early days of supporting new franchisees on their journey to success.