Darin Hicks

Darin Hicks

Chief Operating Officer

Darin Hicks joined ACRpoint Franchise Group in April 2020 where he serves as the Chief Operating Officer. He previously served as the Chief Operating Officer with City Wide Franchise where he managed the day to day operations, drove execution, and led the company to a top 200 franchise brand ranking.  Darin is a graduate of the University of Utah with a Bachelor of Science degree in accounting. He continued his studies at the University of Utah and earned a Masters of Business Administration. His experience in business strategy, sales, operations, marketing, finance, and accounting give him a unique and versatile set of business skills. He has executive, management, and consulting experience in various industries including franchising, print, automotive, retail, AV automation, and media. He has developed a solid basis in business practices and a versatile view of business opportunities. He has gained a unique perspective in small business and entrepreneurship and has been considered a trusted business partner and contributor in all his ventures.


Ashley Wells

Ashley Wells

Franchise Development Manager

Ashley is a seasoned professional being in the franchise industry in some capacity over the past 15 years. Her career has been spent building relationships with her clients and helping them achieve their goals whether that be financial or personal. Watching her client’s dreams become reality is a true passion.

Ashley has a degree in Communications from The University of South Carolina. She has worked for a few top 500 recognized franchises over the last decade. During this time, she has learned the ins and outs of being a franchisee and working for a franchise corporate office. She enjoys using her experience to help others.

Ashley lives in Simpsonville, South Carolina with her family of three, or six if you count the fur-babies. She loves spending time outdoors, staying active and traveling.


Whitney Street

Whitney Street

Franchise Development Coordinator

Whitney loves working with her clients to help them achieve their lifetime goals! Sharing in the success of making their dreams come true is a true passion of hers.  With over 15 years in both public and private sectors, including 9 years in franchise development, Whitney has experience in management, event planning, team building, professional development, strategic implementation, and company collaboration. Whitney holds a bachelor’s in business management from Strayer University. Whitney is a go-getter and excited to share her experience with the ARCpoint family!


Yvette Grace

Yvette Grace

Recruitment Appointment Setter

Yvette is a graduate of Coastal Carolina University with a degree in accounting. She spent several years working for one of the country’s premier restaurant groups working in management, training new employees, and helping to open new restaurants. Working for The Jacksonville Chamber of Commerce, Yvette learned the process of developing and recruiting potential businesses to the Jacksonville area. Her experience working for customer-focused, high-profile companies brings a great skill set to ARCpoint Labs.


Kiou Amini

Kiou Amini

Franchise Development Director

Kiou Amini’s educational background includes a Bachelor of Science in Psychology and a Minor in Business Management. He has managed and owned restaurants, retail units and Area Franchise licenses in the past. He has a specialty in Franchise Development for the past 20 years. He is very focused on assisting all his candidates to reach their full potential.


Jeff Mathews

Jeff Mathews

Franchise Development Director

College football player, restaurant manager, hotel manager, and Alaskan gold miner are just a few of the many positions Jeff has held before settling into the franchise industry more than 20 years ago. It didn’t take long for Jeff to realize he had a passion for helping people achieve their dreams. His background includes brand development, strategy, sales for new and existing brands, resales, and start-ups.

Jeff currently resides in Scottsdale, AZ, with his wife of 32 years. They are parents of four children and grandparents to one, for now. Jeff will no doubt be a valuable addition to the ARCpoint Labs team!


Haigen Mirando

Haigen Mirando

Franchise Development Director

Raised in the world of franchising, the understanding and knowledge base runs deep in the Mirando family. With a degree from Alabama University in Marketing and Information Sciences, Haigen has added to his informal education throughout his years at ARCpoint Franchise Group. Haigen has been working in an operational capacity building programs that better serve our franchisees. He has partnered with our owners to develop inbound lead generation strategies leveraging our system-wide CRM and has grown into a major contributor of our franchise development team. You’ll get to know Haigen in your initial introduction to the ARCpoint Labs brand where he will be able to share with you our vision and what it takes to be a successful franchisee.


Hasty Sarayani

Hasty Sarayani

Franchise Development Director

Hasty is a seasoned professional, with over 8 years of hands-on progressive experience in business operations, reliably delivering on her clients’ vision and effectively producing desired outcomes through strong communication and leadership skills. Connecting and helping her clients through their journey is a true passion.

Hasty has a Degree in Psychology from York University. She lives in Toronto, ON with her family of three. She loves spending time outdoors, staying active and spending time with family and friends.


Shane Gregersen

Shane Gregersen

Development Director

Shane has 16 years of franchising experience. He has owned his own franchise location, been a master franchise area operator, and had extensive experience being a multi-unit operator in San Diego. He has been intimately involved in the sales, business development, and operations support of 6 different franchise concepts across the USA and Canada. During that time, he traveled extensively across the USA, opening in 50 new locations country-wide, acquiring valuable experience and insight during those early days of supporting new franchisees on their journey to success.