With decades of combined sales and business development experience, the ARCpoint Labs executive and franchising teams are here to help your business grow and achieve tremendous success.

Felix Mirando
Founder and Chairman
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Mr. Mirando is the Founder and Chairman of the Board of ARCpoint Labs Franchise Group, a Franchisor of ARCpoint Labs and Applya Occupational Strategies, a National Third Party Administrator. In addition, he is a Founding member of ScriptsIT, a medical compliance software. Mr. Mirando has helped launch a number of businesses, including Occupational Drug Screening, a drug, alcohol and clinical wellness clinic; Fitness Solutions, Inc., a fitness equipment company; Coastal Carolina Beverage, a distribution company; and Blakely Enterprises, Inc., a franchisee of Heavenly Ham stores.

Kelly Crompvoets
President at ARCpoint Labs
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Kelly Crompvoets is currently serving as the Interim President at ARCpoint Labs and the Chief Marketing Officer of CRESSO Brands. She originally joined ANY LAB TEST NOW in October 2021 as the Vice President of Marketing and was later promoted to CMO of CRESSO Brands, the parent company of both ARCpoint Labs and ANY LAB TEST NOW.
Kelly brings more than 20 years of experience in the franchising industry, with a proven track record of leadership in marketing, operations, and franchise relations. Prior to joining ANY LAB TEST NOW®, she served franchise owners at Home Franchise Concepts, LLC (HFC)—the parent company of seven home service brands, including Budget Blinds, LLC. At HFC, she held several senior leadership roles, including Vice President of Marketing, Vice President of Franchise Relations, and Vice President of Operations – Budget Blinds.
Kelly combines deep franchise business expertise with a strong passion for marketing and communications to drive franchisee success in local markets. At HFC, she played a key role in the growth of several franchise brands, helping establish HFC as one of the largest home service franchisors in the United States.
Earlier in her career, she also held positions at FranWise, a franchise operations consulting firm, and Money Mailer, LLC, a direct mail company, where she served as Director of Internal Communications.

Anna VanHoose
Director of Operations
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Anna VanHoose holds an undergrad and masters degree in nutrition and dietetics and worked in the healthcare space for seven years before making the jump over to ARCpoint in 2020. Starting out as a Clinical Support Specialist and then holding the Onboarding Project Manager position, Anna has a passion for partnering with franchisees to navigate the complexities of growing their career. Currently, as Director of Operations, Anna prioritizes the focus of the team to ensure all processes and support are in place for franchisees to effectively and successfully operate their business.

Kisty Lee
Marketing Operations Manager
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Kisty Lee is an experienced Marketing Operations Manager at ARCpoint Labs, excelling in strategic planning, process improvement, and operations management. With a background in administration, management, healthcare, and graphic design, Kisty is a confident leader known for her meticulous organization and resourcefulness. Her previous experience includes NuMedia Marketing as a Graphic Designer and Social Media Manager. Kisty is dedicated to fostering collaboration and achieving results as part of the ARCpoint Labs team.

Crissy McDowell
Director of Administration
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Crissy McDowell and her family sold everything in 2021 to live and travel full-time in an RV. They began sharing their journey through social media and have grown their account to over 25,000 engaged followers on Instagram. Her content has reached millions and been shared by tens of thousands. Crissy has worked on collaborations, brand partnerships, and tourism board campaigns as a paid influencer and content creator. She has studied alongside larger influencers and works with small business owners to grow their own social media presence. Crissy joined the ARCpoint team in January 2024 and now lends her social media expertise to our franchise owners. She is passionate about teaching our owners how to grow their social media accounts to reach potential local customers, ultimately growing their sales!