Streamlining Success with ARCpoint’s MAPL Technology
At ARCpoint Labs, innovation isn’t just a buzzword; it’s the engine driving every aspect of service delivery. That commitment is exemplified in MAPL, a proprietary platform designed to elevate the customer experience and operational performance across all ARCpoint Labs locations.
From walk-in appointments to large-scale affiliate partnerships, MAPL (Medical Access Point Logistics) provides an end-to-end solution that simplifies complex workflows, increases compliance, and gives franchisees control.
A Smarter Workflow from Start to Finish– MAPL’s workflow integration tools allow locations to create, manage, and complete test orders effortlessly within a single system. Whether servicing a walk-in customer or managing high-volume scheduled appointments, guided step-by-step workflows ensure accuracy, compliance, and consistency at every stage.
Franchisee benefit: No toggling between systems or risking manual errors because MAPL does the heavy lifting.
Real-Time Scheduling and Appointment Management– With built-in online scheduling capabilities, MAPL supports appointment confirmations, cancellations, and client rescheduling in real time.
Franchisee benefit: Instant visibility into daily operations> Plus, clients benefit from a frictionless booking experience, making the entire process smoother for everyone involved.
Dynamic Test and Pricing Control—MAPL provides unmatched flexibility in test visibility, pricing, and display options, allowing locations to customize offerings for individual clients or affiliate partners.
Franchisee Benefit: Easily build and promote custom panel tests with promotional pricing, marketing visuals, or even limited-time offers with just a few clicks.
Instant Results, Seamless Communication- Once testing is complete, MAPL allows users to upload results, trigger auto-approval workflows, and instantly notify patients via email or SMS.
Franchisee Benefit: Fast turnaround while maintaining the professionalism and privacy that patients expect.
Built-In Payment Integration- MAPL integrates with Square and Elavon, enabling seamless transactions whether clients pre-pay online or pay at the lab.
Franchisee Benefit: Payments are tracked with itemized receipts, making bookkeeping and customer service a breeze.
Tailored Solutions for Affiliates and Sub-Clients- Franchisees working with business clients or partners can build affiliate models within MAPL. This includes separate pricing tiers, unique test menus, custom landing pages, and even QR code generation for easy access.
Franchisee Benefit: Perfect for mobile marketing or event testing!
Financial Efficiency with QuickBooks Online Integration- Forget about tedious financial reconciliations. MAPL’s built-in QuickBooks Online (QBO) export capabilities let you send detailed invoicing reports straight to QBO in the correct format.
Franchisee Benefit: Eliminates manual entry and saving hours of admin time each week.
Consent Management That’s Built In- To ensure legal compliance and customer clarity, MAPL dynamically applies test-specific and financial consent forms at registration. These signed PDFs are automatically stored in the client’s record.
Franchisee Benefit: Secure and accessible documentation that’s automated and accurate.
Innovation That Powers the ARCpoint Difference
MAPL isn’t just a technology platform—it’s a strategic advantage. With it, empowers ARCpoint Labs franchisees to run more efficient businesses while delivering faster, more personalized service to every customer. With MAPL at the core of operations, franchisees gain the tools to grow confidently, backed by a system built for modern healthcare demands.