Direct Primary Care is on the Horizon

ARCpoint Labs provides affordable and convenient testing to consumers, but what happens when the test alerts the patient to a health issue needing physician follow up or possibly a prescription? With a brand new interface and collaboration with a nationwide virtual healthcare group, ARCpoint Labs now has the ability to provide physician consults anywhere in the U.S. after a consumer purchases a test from ARCpoint.

Referred to as direct primary care, this is exactly the type of innovation that differentiates the ARCpoint Labs franchise opportunity from competitors in just the “testing” space.

How does it work?

ARCpoint Labs has implemented an Application Programming Interface (“API”) developed by MD Care Group, LLC, a telehealth company, which provides consumers with cost-effective, virtual access to healthcare through a national network of thousands of board-certified physicians and healthcare providers. The new API will allow ARCpoint customers to connect with MD Care Group’s doctors to discuss results from ARCpoint diagnostic tests or other medical concerns they may have, thus allowing for the creation of virtual primary care and urgent care centers anywhere ARCpoint services can be accessed.

Under this new collaboration, customers can book a diagnostic test online at, at any of the 130+ franchised locations, or by scanning a QR code on their mobile device at any of the Company’s participating affiliate partner locations. After a test(s) is conducted, the patient will receive a text or email notification of results and if requested, a video conference link for an appointment with an MD Care Group practitioner. Once the lab test results have been discussed, the practitioner can write a prescription if needed and it will be sent instantly to the patient’s pharmacy of choice.

“This is a new concept – it really takes direct primary care to a new level for our clients,” said Chris Cole, co-founder of MD Care Group. “As a result of this collaboration, patients can now get their lab test results back and be connected promptly with one of our board-certified physicians. This really simplifies the process and eliminates the wait times and cost of traditional healthcare.”

ARCpoint CEO John Constantine added, “Our relationship with MD Care Group will make it far easier for ARCpoint customers to consume and access healthcare where it is most convenient for them and how they want. It will also dramatically increase the opportunity to expand our network by allowing us to offer access to virtual doctors through new affiliates, even if an ARCpoint franchisee location is not located nearby.”

ARCpoint Labs continually pursues innovation to ensure its franchise owners are able to provide the products and services communities need. And, because research indicates 100+ million consumers in the U.S. do not have a primary care provider (PCP), this partnership will be incredibly beneficial in supporting the health and wellness needs, a key motivator of the entire ARCpoint Labs network.

To learn more about opening an ARCpoint Labs in your area, complete the contact form on this page and a Development Team Member will reach out to you shortly.